Integrating Laxi.ai with Shopify

Laxi.ai integrates seamlessly with Shopify, allowing you to add a fully functional AI chatbot to your store. To complete the integration, you’ll need to enable the Laxi.ai app embed within your Shopify theme settings. This ensures that the chatbot is visible and accessible to customers.


1. Activating the Laxi.ai App Embed

To enable the chatbot, follow these steps:

  1. Open the Laxi.ai Shopify App in your Shopify Admin.
  2. Navigate to Step 5: Activate laxi.ai widget in the setup process.
  3. Click Enable Widget to open the Theme Editor.
  4. The Laxi.ai Widget will automatically be toggled ON for you.
  5. Be sure to click Save to apply the changes.

If you prefer to activate the app manually, navigate to Shopify Admin → Online Store → Themes → Customize, then enable the Laxi.ai Widget under App Embeds.

For a complete guide on setting up Laxi.ai from installation to activation, refer to the Shopify Quick Start Guide.


2. Understanding the Role of the App Embed

The app embed ensures that your chatbot loads automatically on all pages of your store. Once activated, it will be available to assist customers with:

  • Answering product-related questions.
  • Guiding users through order tracking and support.
  • Recommending products based on store data.

If the chatbot is not appearing after activation, try refreshing your store page or clearing your Shopify theme cache.


3. Previewing the Chatbot on Your Store

After saving the changes, preview your store to see the chatbot live in action.


Final Thoughts

With the app embed activated, your chatbot is now live on your Shopify store, ready to assist customers in real-time. You can further customize the chatbot’s behavior and appearance in the Laxi.ai Dashboard.

For advanced customization, refer to the Design Customizations Guide.

Was this page helpful?